Privacy Policy
Privacy Policy
Last updated: April 2026
Introduction
This Privacy Policy explains how Incedo Retail Ltd collects, uses, stores, and protects personal information provided through this website.
Incedo Retail Ltd is committed to protecting your privacy and handling personal data responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Incedo Retail Ltd
34b Simmonds Road, Canterbury, Kent, CT1 3RA
Registered in England & Wales. Company No. 12988689
For any privacy-related queries, please contact:
Email: hello@incedoretail.com
Information We May Collect
We may collect and process the following information:
- Name
- Email address
- Company name
- Information submitted through contact forms or enquiries
- Website usage and analytics data
This information is typically collected when you:
- Submit an enquiry through the website
- Contact us by email
- Interact with the website or its features
How We Use Your Information
We collect and process personal information in order to:
- Respond to enquiries and communications
- Provide information about our services
- Improve website functionality and user experience
- Monitor website performance and usage
- Maintain website security and prevent misuse
We do not sell, rent, or trade personal information to third parties.
Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases for processing personal data:
- Legitimate Interests – to operate the website and respond to enquiries
- Consent – where you voluntarily submit information through forms or agree to cookies
- Legal Obligations – where processing is required to comply with applicable laws or regulations
Data Security
We are committed to ensuring that personal information is secure.
Appropriate technical and organisational measures are in place to protect data against unauthorised access, disclosure, alteration, misuse, or loss.
Cookies and Website Analytics
This website may use cookies and similar technologies to:
- Understand how visitors use the website
- Improve website functionality and performance
- Support analytics and website optimisation
We may use analytics services, such as Google Analytics, to collect anonymous or aggregated website usage information. Cookies do not provide us with access to your computer or personal information beyond the data you choose to share.
You may control or disable cookies through your browser settings. Further information is available in our Cookie Policy.
How Long We Keep Your Data
Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict certain types of processing
- Request transfer of your data to another organisation where applicable
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided above.
Third-Party Links
This website may contain links to external websites or third-party services.
Once you leave this website, we do not have control over external websites and are not responsible for their content, security, or privacy practices. We encourage users to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website functionality.
The latest version will always be available on this page.
Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Incedo Retail Ltd
Email: hello@incedoretail.com